Privacy Policy

We take your privacy very seriously. We work hard to make sure that we only use your information in the ways that you want us to. This Privacy Statement explains what information we collect on the Website and how and when it is collected, what we use it for now and how we will use it in the future. If you have any questions about the way in which your information is being collected or used which are not answered by this Privacy Statement please contact us at shop@retrogamebase.co.uk.

We will never give away or sell your details to a third party for marketing or any other purposes.

We are working together with PayPal to offer you a safer shopping experience when using your credit card/debit card online.

We do not store or collect any customer credit card/debit card information. You can be completely safe in the knowledge that all information passed to PayPal cannot be examined or credit card/debit card details cannot be decrypted by any third parties, within our company or by PayPal.

When you place an Order with us, we collect certain information which is required to allow us to process your transaction. This includes your personal details, Order details, telephone number and details of your address. We will use this information to process your transaction and despatch your order.  We may use your email address for sending you an occasional newsletter or promotion which we think will be of interest to you. If you decide that you do not wish to receive our emails you can unsubscribe at any time by emailing us at shop@retrogamebase.co.uk or by clicking the unsubscribe link at the bottom of the email. We will keep your information for as long as is reasonably necessary for the above purposes. We will at all times comply with the standards, procedures and requirements of UK data protection legislation to ensure that the personal information you give us is kept appropriately secure and processed fairly and lawfully.

In order to process your Order and deliver your purchases to you we may have to pass your information to some of our service providers. This includes mainly our courier company. Your contact telephone number will be passed onto our courier company who may contact you by telephone in order to update you on the delivery date or time of your Order. We will only provide these companies with the information which they need to carry out their jobs. They will only be allowed to use your information in the way in which we tell them, and they will not be entitled to use it in their own right.

In assessing your request for Goods, we may use your information for the purposes of the prevention and detection of fraud. We may disclose your address and post code details to check against the IMRG Security Alert or any other Fraud Prevention Scheme. At all times where we disclose your information for the purposes of fraud prevention it will remain secure. If you believe your details are incorrect you may correct those details by following the procedure below.

In order to improve your experience when shopping on the Website we use cookies. A cookie is a piece of information that our Website will place on your computer’s hard drive that can track your movements while you are on the Website. It will also recognise you when you visit our Website again. Cookies are stored in order for us to continually improve our Website and provide a better on-line shopping experience for you. They are mainly used to keep track of your current shopping session, to enable you to proceed to checkout at any time and to personalise your online experience. If you want to delete any cookies that are already on your computer, please refer to the instructions for your file management software to locate the file or directory that stores cookies. Information on deleting or controlling cookies is available at www.AboutCookies.org. However, please note that if you disable the use of cookies on your computer, you will not be able to shop on our Website.

© 2017 Retro Game Base